Privacy Policy

1. Information we collect

We may collect your name, email address, business name and business information, and WhatsApp contact details when you choose to provide them. During an engagement, we may also receive information necessary to deliver services, such as inventory details, listing data, account access, business operations information, and communications related to the agreed scope.

Payment information is processed by the applicable payment provider. ERYILDIRIM Digital Operations does not directly store full payment card details.

2. How we use information

We use personal and business information to deliver and support our services, process billing, communicate about onboarding and ongoing work, respond to questions, maintain records, and improve the website and service experience. We use client business information only as needed to perform the agreed services.

3. Data sharing

We do not sell client or visitor data. We do not share it with third parties outside what is necessary to deliver the service, process payments, or comply with legal obligations. Depending on the engagement, this may include payment processors, advertising platforms, CRM tools, analytics providers, or other service providers used on the client's behalf. Access is limited to what is reasonably necessary for those purposes.

4. Confidentiality and account access

All engagements are governed by mutual NDA from day one. Business, technical, inventory, operational, and account information shared during onboarding and service delivery is treated as confidential and is not shared or repurposed except as required to provide the agreed services.

5. Cookies and analytics

Our website may use cookies and similar technologies to remember preferences, understand site usage, and improve performance. Where analytics tools are used, they help us understand how visitors interact with the site. You can manage cookies through your browser settings or the cookie controls provided on the website.

6. Data retention

We keep information for as long as reasonably needed to provide services, maintain business records, resolve issues, and meet applicable legal or contractual obligations. We will securely delete or anonymize information when it is no longer needed, subject to any records we are required to retain.

7. Access, correction, and deletion requests

You may request access to, correction of, or deletion of your personal information by emailing eryildirimdigitalops@gmail.com. We may need to verify your identity before completing a request. Requests about privacy or personal data are handled by email only.

8. Changes to this policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with its updated date. Where a change is material to active clients, we will provide notice by email.

9. Contact

For privacy questions or requests, email eryildirimdigitalops@gmail.com.